Privacy Policy & Terms of Service
At The Motherhood Center, we understand that trust is the foundation of care. We are committed to protecting your privacy and ensuring transparency in how your information is used. This page outlines how we collect, use, and safeguard your data, as well as the terms that guide your use of our services and website.
Last Updated: April 24, 2026
SMS Messaging Privacy Policy & Terms
The Motherhood Center provides appointment reminder text messages to support patient care coordination and scheduling. This page explains how we collect, use, and protect information related to our SMS messaging program, as well as the terms governing participation.
By opting in to receive SMS messages, you agree to the terms outlined below.
SMS Appointment Reminder Program
Program Name: The Motherhood Center Appointment Reminder Program
Program Description: The Motherhood Center sends SMS text messages to individuals who opt in to receive appointment reminders and related care coordination communications. These messages are intended solely to support scheduled appointments and patient care logistics.
Message Frequency
Message frequency varies depending on appointment scheduling and patient needs. Messages are sent only as necessary for appointment reminders and related care communications.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. The Motherhood Center is not responsible for any charges incurred from your mobile carrier.
Customer Support
If you need assistance with appointment reminder text messages, you may contact us:
Phone: 212-335-0034
Email: info@themotherhoodcenter.com
You may also reply HELP to any text message for support.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time. To stop receiving messages, reply STOP to any text message you receive from us.
After opting out, you will no longer receive appointment reminder texts unless you choose to opt back in.
Privacy Policy – SMS Data Protection
The Motherhood Center respects your privacy and is committed to protecting your personal information.
We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
We may share information with subcontractors or service providers solely as necessary to operate and support SMS messaging services (such as messaging platforms and aggregators).
Text Messaging Consent Protection
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Terms of Use for SMS Messaging
By opting in to receive SMS messages from The Motherhood Center, you acknowledge and agree to the following:
- Messages are for appointment reminders and related care communications only
- Message frequency varies
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us directly using the information above
- Carriers are not liable for delayed or undelivered messages
Accessibility
This page is publicly accessible and does not require login credentials to view. It is intended to ensure transparency regarding SMS communications provided by The Motherhood Center.
Our Office
205 Lexington Ave,
10th Floor
New York, NY 10016
P: (212) 335-0034
F: (212) 202-4369
Hours: Monday – Friday, 9 a.m to 5 p.m EST
To protect the privacy and safety of the mothers/birthing people we serve, we cannot accommodate walk-in visitors or accept unscheduled drop-offs of materials.