Frequently Asked Questions
Some of the most common questions about our treatment and support options can be found below. If the question you have is not listed – please contact one of our care coordinators by calling the main number at 212-335-0034, or emailing your questions to info@themotherhoodcenter.com.
How do I purchase a ticket for a support group?
First, visit our Support Groups page and identify which group you would like to attend: Pregnancy on Mondays at 5 PM ET or Postpartum on Tuesdays at 3 PM ET. Click the “See More” button below the brief description of the group to view the full description and/or to purchase a registration ticket. Once you click “See More,” scroll just below the main photo to view the full description (located on the left) and the details of the next group session (located on the right). If the displayed date and time of the support group works for your schedule, scroll until you see the “Tickets” box directly under “Is This Group Right for Me?”
Click the plus button to select how many registration tickets you want to purchase, then select the blue “Get Tickets” button. If you want to purchase a support group registration ticket for a different date, scroll to the bottom to see “Additional Dates in this Recurring Series.” Select the date you would like to purchase a registration ticket for and, once selected, scroll to the “Tickets” box, add the number of tickets you would like to purchase, and select the “Get Tickets” button. Please note there are only 6 tickets available per support group session and the available number of tickets is displayed below the plus/minus buttons in the “Tickets” box.
Once you select the “Get Tickets” button, a box will appear in which you must view and accept the support group waiver. From here, you may begin the check-out process or save your cart to repeat the process with another group and/or date. If you have any additional questions or concerns about purchasing a support group registration ticket or need to transfer your registration to a different date, please call our office. One of our Care Coordinators will be happy to help: (212) 335-0034.
Please note that all support groups are hosted in Eastern Time.
What can I expect attending a TMC support group?
Support groups are a place where new and expecting moms/birthing parents can find connection with others who are experiencing similar struggles with the transition to motherhood. Please note that all support groups are hosted in Eastern Time.
What is the structure of a support group?
Support groups begin with an introduction and welcome from the group facilitator, followed by each member introducing themselves and sharing what has brought them to the group. After group member introductions, an open conversation amongst group members is guided to encourage the ability to relate to one another, normalize each member’s personal experience, and feel less alone.
Do I have to come to support groups consecutively?
You are welcome to attend support groups as often or as infrequently as needed. Some people find that 1 – 2 groups are exactly what they need to realize that they are not the only ones struggling, and some people come to groups regularly to help support them through a difficult period of time.
Are support groups virtual?
Yes! All the groups are virtual via a HIPAA-compliant platform, Zoom. All you need is access to reliable wifi and a camera/audio to attend a group. Please note that all support groups are hosted in Eastern Time.
When will I receive the Zoom link?
Upon completion of payment for a support group, you will receive an automatic email that includes the Zoom link for the group. If you do not receive the link or experience difficulties joining your support group, please call our front desk at (212) 335-0034. Please note that all support groups are hosted in Eastern Time.
Are babies allowed on screen?
Of course! Babies, tears, feeding, etc. are welcome on screen.
What is outpatient treatment?
Outpatient treatment is mental health care that is offered in an “outpatient” setting as opposed to staying for a period of time at an “inpatient” unit at a hospital. At The Motherhood Center, we offer therapy, medication management, and trying to conceive consultations.
How do I know if I need outpatient treatment?
One of our experienced treatment providers will conduct a 90-minute evaluation to determine the best course of treatment to help you feel better.
What does outpatient therapy entail?
Outpatient therapy is typically a 45-minute session weekly with one of our perinatal psychologists or social workers.
What does medication management entail?
After an initial evaluation, medication management sessions are regularly scheduled 30-minute appointments with a reproductive psychiatrist or perinatal psychiatric nurse practitioner to identify which medications are most effective in addressing your PMAD symptoms. These sessions provide ongoing monitoring of the medication(s) to ensure effective treatment.
What is a trying to conceive consultation?
A trying-to-conceive consultation is a one-time visit with a reproductive psychiatrist or perinatal psychiatric nurse practitioner to determine what medications are considered safe and effective to take while trying to conceive or during pregnancy.
The Day Program feels like too much of a time commitment — how will I ever be able to do it 5 days a week?
This is the number one concern we hear from moms/ birthing parents contemplating the Day Program. It’s hard to imagine committing to this program while pregnant, with a baby, with older kids— or a combination of the above. While it can take a few days to acclimate— moms/birthing parents quickly come to appreciate and enjoy the structure, the interaction with others, and most of all—the rapid reduction of distressing symptoms. We want you to feel comfortable, and we know that life happens, so if you or the baby has a doctor’s appointment or you are not feeling well—you can notify the treatment team.
What do I do with my baby during the Day Program?
We love seeing your baby! Your baby is very much a part of your care. Dyadic Therapy is a treatment form that includes mom/birthing parent and baby by enhancing bonding and attachment. Babies are often present—sleeping, eating, crying, and playing.
What if I have older children?
Many people who participate in the Day Program also have older children. We will work with you to help make the program manageable to ensure you are able to fully participate during the Day Program hours. To ensure that you get the most out of the program, we will help you find ways to participate as much as possible during Day Program hours.
What skills will I learn?
The Day Program pulls from a number of empirically proven therapeutic best practices, including interpersonal therapy, cognitive behavioral therapy, dialectical behavioral therapy, dyadic therapy, family therapy, and more. All of these therapeutic modalities offer skills that will assist moms/birthing parents to
better manage their anxious and depressive symptoms.
How long are people typically in the Day Program?
Everybody in the Day Program experiences their own journey responding to treatment and feeling better. That said, the average length of stay in the Day Program is currently anywhere from 4—6 weeks.
How many people are in the program each day?
The Day Program usually has 10 attendees in each group, with special programming for expecting moms/birthing parents.
Does the Day Program actually work?
YES! Those who graduate from the Day Program experience a remarkable decrease in symptoms. Many report that the Day Program is a transformative process, helping them to feel better than they ever have before.
Does TMC have a vaccination policy?
The Motherhood Center welcomes infants for evaluations, appointments, the Day Program, classes, and support groups. We ask that mothers/birthing people attest to the recommended schedule of vaccinations for their child, as put forth by the American Academy of Pediatrics and the CDC so that all babies and pregnant moms/birthing people who are at the Center are better protected.
Insurance
Will my insurance pay for outpatient treatment?
The Motherhood Center is an out-of-network outpatient provider, which means we are not considered to be in-network with health insurance carriers. However, most insurance plans offer some reimbursement for treatment which we will help you determine. We offer courtesy billing – which means we will submit your claims on your behalf to your insurance carrier for reimbursement. We also offer some sliding scale fees for patients who are experiencing financial hardship.
Is the Day Program covered by insurance?
At The Motherhood Center, we don’t want cost to be a barrier to care. If you are considering the Day Program, or have been recommended for admission, our dedicated billing team will meet with you one-on-one to discuss how we work with insurance, review any costs, and answer all your questions. We know that when you’re not feeling well, it might be too much to work through the insurance piece on your own. Our team is always happy to speak with partners or family members so that everyone has the information and understands any financial obligation before your admission.
Does TMC accept insurance for support groups?
Support groups offered by The Motherhood Center are not clinical treatment groups –therefore, insurance is not accepted for support groups.